If you have an Epson Printer and have encountered epson.com error code 0x97 , it can be a result of an internal hardware problem. Follow the below-mentioned steps to get rid of the error: Restart the printer by disconnecting the power adapter from the electric socket and then connecting it after two minutes. Check if there are any jammed papers inside the printer. If yes, remove them while ensuring no paper traces are left inside the printer. Open the printer’s access door and remove the printhead. Clean it with a cloth soaked with lukewarm water. Ensure that the printer driver is properly installed on your computer.